Completed the highest level on your favourite PSP game? Found a DS Cartridge in your bedroom gathering dust?
Not happy with your Xbox 360 gift, but your too polite to return it? Or are you just fed up of being thrashed by Colin McRae on the PS3?

Whatever the reason – we’re here to help. Now at HG Entertainment LTD, you can trade-in your old & unwanted games for cash or store credit.

Simply fill out a quick form about the condition of your game and we’ll send you a competitive, no-obligation offer for it via the website.

Like the sound of our offer?
Print out your personalised online label, post the game to us via a registered delivery method and
on receipt, we’ll send you a cheque or credit your HG Entertainment store account within 3 working days – it’s easy.

HG Entertainment is always working to provide our customers with the lowest possible prices, so we'd like to know if you've seen a product we're offering on our website for a lower price elsewhere.

Then, on a like-for-like basis, we'll attempt to beat that price and have the order to you within 72 hours. Terms apply.

The RCD programme is our way of rewarding customers who return to our store. For each purchase you make, you will receive a discount based on you membership level. Your membership status is automatically determined & discounts are applied during checkout.

There are 4 levels of RCD:

• Bronze members receive 2.65% off future purchases (account spend over £15.00).
• Silver members receive 3.10% off future purchases (account spend over £1500.00).
• Gold members receive 3.95% off future purchases (account spend over £3500.00).
• Platinum members / B2B customers – pre-determined discount. Contact us for further information.

On Product Detail Pages for the movies & games that we stock, we display appropriate ratings in accordance with BBFC & PEGI guidelines.

Detailed information can be found on the websites of the British Board of Film Classification and the Pan European Game Information websites, but as a summary & general guideline, the following infromation will shed some light on the symbols used throughout the website:

BBFC Ratings:

The BBFC is an independent British body that uses minimum ages to categorise films and PC and video games.

U: The movie or game is suitable for people of all ages.

PG or Parental Guidance: The movie or game may need to be pre-approved by a parent before they allow their young children to watch/play it.

12: The movie or game is unsuitable for anyone younger than 12. It may have moments of mild violence and swear words. By placing an order for a game bearing this rating via this website, you declare that you are 12 years of age or over.

15: the film or game is unsuitable for anyone younger than 15. It may have a fairly adult theme or contain mature content, language and violence which, while not being particularly graphic, is unsuitable for younger teenagers. By placing an order for a game bearing this rating via this website, you declare that you are 15 years of age or over.

18: the film or game is only suitable for adults (persons aged 18 or over). It has an adult theme and contains strong scenes of sex or violence that could be quite graphic. It may also contain some very explicit language and scenes of narcotic use. By placing an order for a game bearing this rating via this website, you declare that you are 18 years of age or over.

PEGI Ratings:

The PEGI age-rating system is designed to ensure that minors are not exposed to games that are unsuitable for their age group. These symbols are as follows:

In addition to minimum age recommendations, PEGI provides the following descriptor graphics:

Contains depictions of violence.

Contains bad language.

May be frightening or scary for younger movie watches / gamers.

Depicts nudity and/or sexual behaviour or contains sexual references.

Refers to, or depicts, the use of drugs.

Contains depictions of, or material which may encourage, discrimination.

Refers to, or depicts gambling or a similar activity.

We endeavour to display these additional descriptor graphics as and when they are deemed necessary.

All of our preowned items (including movies & games ) are covered by our very own High Quality Guarantee. On product pages for preowned items, wherever you see the HQ tick , you can rest assured that:

Movies/games:

• The movie/game is boxed in retail packaging.
• The movie/game disc has no major scratches that would hinder its play.
• The movie/game been tested and reconditioned if necessary.

Other products:

• The product is boxed in retail/generic packaging.
• The product comes with all essential componets and/or leads (if applicable).
• The product been tested and reconditioned if necessary.

We're so confident in the quality of our preowned products, that we offer a thirty (30) day "back-to-base" warranty on all preowned products (including movies and games). If in this time the product develops a fault, we'll replace the item on a like-for-like basis at no extra charge.

Terms apply.

We diffrentiate between the status "Preowned/Used" and "Refurbished/Factory Reconditioned" for the following reasons:

• Factory refurbished products have passed through a rigourous examination by the manufacturer/a representative company. As such, they are usually in "as new" condition.
• All factory refurbished items sold via our website are boxed in original/OEM packaging with all essential accessories.
• All refurbished products sold via our website carry at least a 3-month "back-to-base" warranty. See individual Product Detail Pages to confirm the warranty length on each individual item.

By 2012, all TV services in the UK will be completely digital. This is known as the digital switchover.

The UK's old television broadcast signal (known as "analogue") is being switched off and replaced with a “digital” signal. This means that any TV set that’s not converted to digital when the switchover takes place will no longer receive TV programmes. Most modern Television sets should already be able to receive the digital signal, so you don't need to replace your existing TV. You will, however, need a digital box (via aerial, satellite dish or cable). These start from £9.99 and upwards and vary in durability and capabilities. Wherever you see that tick on the Product Detail Page of digital receivers, it means that the receiver is ready for the Digital Switchover.

More and more people are switching to Freeview, especially with the digital switchover looming.

Reasons to choose choose freeview:

• One-off charge.
• No monthly subscription.
• No contract
• Simply plug in your freeview box & connect it to a suitable aerial for access to over 50 new channels*.

The following channels are currently available on Freeview:

* Conditions apply. Freeview coverage is area dependent. Equipment may be required to boost weak signals.