Kindly reject it & have the courier return it to us. We will then take the appropriate measures and provide you with a replacement asap.

Not to worry; our returns policy covers 'change of mind'. Simply return the order to us in its original condition & within seven (7) working days for a refund of the item price. Outside of seven (7) working days, but within fourteen (14) working days, please contact us for an Return Merchandise Authorisation (RMA) Number before attempting a return.

We ask that customers allow at least ten days from notification of dispatch before considering items as lost.
If this time has elapsed and the item has not been received / delivery has not been attempted,
kindly complete a 'Lost Parcel Claim Form' and return to us either electronically, by fax or post.
We will then aim to provide you with a replacement item / refund as quickly as possible.